Our reservations team have put together some of the most frequently asked questions. Please read our FAQ below and if you still have a questions email firstname.lastname@example.org or phone us on (07) 3058 9300.
Terms & Conditions
Watermark Hotel Brisbane is a fully licensed hotel and all guests must be over 18 years of age or accompanied by a parent or legal guardian to enter any part of the hotel including accommodation. Guests may be requested to provide Photo ID as proof of age or may be refused accommodation with full cancellation terms applying.
For prepaid bookings at check-in a credit card pre-authorization of $100.00 is required to guarantee any incidentals. If a credit card is not available, a current form of photographic addressed identification is required along with a cash deposit of $100.00 per room (This can be made with cash or via EFTPOS). For non prepaid bookings we also require a credit card to secure the full accommodation amount plus $100 for any incidentals. All non prepaid bookings must be secured with a credit card as we have a non cash policy for non prepaid bookings. Any unused portion of this deposit will be refunded on departure.
Paywave not available. All deposit require you to add your pin number with your credit card.
Secure parking is $18.00 per car per night or free of charge for guests that book direct.
The free internet was great! All the staff were very friendly and helpful.